it is often believed that in a franchise business model employee loyalty is very less. discuss this with reference to organization structure and theory

it is often believed that in a franchise business model employee loyalty is very less. discuss this with reference to organization structure and theory
Low Employee loyalty can be a big issue in most franchises, particularly those that engage a large number of low-income positions, like fast food / retail ones. High turnover can truly affect operations in these businesses as the staff that quit are usually those who have the most amount of contact with clients. Utilizing a high quantum of untrained personnel in customer service positions generates a hugely negative feeling about the business among its client-base